FAQs

What payment methods do you accept?
We accept various payment methods, including credit/debit cards (Visa and Mastercard), PayPal and other secure payment options.

Do you ship Australia wide?
Yes, we ship Australia wide through Australia Post.

How long will it take to receive my order?
We strive to process and dispatch orders as quickly as possible. Delivery times depend on your location and the shipping method chosen at checkout. Within Australia, you can expect to receive your order within 2-7 business days.

What is your return/exchange policy?
We're sure you'll be stoked with your order but please note that all sales are final. Exchanges may be considered on a case-by-case basis, and store credit will be issued for approved changes. Unfortunately, we do not offer refunds.

Can I track my order?
Yes, once your order is dispatched, we will provide you with a tracking number via email. You can use this tracking number to monitor the progress of your shipment. Please note that tracking information may take up to 48 hours to update.

How can I contact your customer support team?
If you have any questions, concerns or need assistance, our customer support team is here to help. You can reach us here.

How can I stay updated on all things Circadence?
To stay in the loop with the latest news, product releases, and promotions, we recommend joining our mailing list.